MyTabiCare ("MyTabiCare," "we," "us," or "our") is a U.S.-based digital caregiving management and family support platform providing tools for care coordination, analytics, well-being tracking, and secure communication ("Features"). MyTabiCare App and https://mytabicare.com and https://tabitharm.com is owned and operated by Tabitha Resource Management, LLC.
We are committed to protecting your privacy, safeguarding Personal Information, and ensuring the confidentiality, integrity, and availability of Protected Health Information ("PHI") in compliance with the Health Insurance Portability and Accountability Act ("HIPAA"), applicable Illinois laws, and other U.S. federal and state privacy requirements.
This Privacy Policy describes how MyTabiCare collects, uses, discloses, and protects information when you access or use our website, applications, or Features (collectively, the "Platform").
By creating an account, accessing the Platform, or using the Features, you acknowledge you have read and understood this Privacy Policy. If you do not consent to the provisions set forth in this Privacy Policy, do not use this Site.
MyTabiCare is structured to support compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), including the Privacy Rule, Security Rule, and Breach Notification Rule.
We implement appropriate administrative, physical, and technical safeguards to protect electronic Protected Health Information ("ePHI"). Because MyTabiCare stores, transmits, and processes Electronic Protected Health Information ("ePHI"); we maintain administrative, technical, and physical safeguards consistent with the Health Insurance Portability and Accountability Act ("HIPAA") as described below.
When you use the Services in a manner that requires PHI processing, MyTabiCare may enter into a Business Associate Agreement ("BAA") where legally required.
MyTabiCare is not a covered entity itself. But is sometimes a Business Associate by providing services to a covered entity. In all our services, including consumer services where HIPAA does not apply, we still closely follow HIPAA rules to ensure the highest security and privacy to keep your data safe.
MyTabiCare follows the HIPAA:
Our safeguards include:
This Privacy Policy applies to:
This Privacy Policy does NOT apply to:
This Privacy Statement does not reflect the privacy practices of those sites, and you should consult the privacy policies of those sites to learn about their practices. MyTabiCare does not knowingly collect information from children under age 13, and persons under age 18 may use the Platform only with the consent of a parent/guardian.
We collect information in three primary categories:
"Personal Information" means information that identifies, relates to, describes, or can reasonably be linked to an individual user. Examples include:
PHI is collected only when MyTabiCare acts as a HIPAA "Business Associate" for users, families, payers, or providers. PHI may include information related to a care recipient ("Loved One"), such as:
MyTabiCare stores and transmits PHI only in encrypted, HIPAA-compliant environments.
If you contact us for customer support, we may ask you to provide information about your computer or mobile device or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.
For some of the Features, we may make chat rooms, forums, message boards, or news groups available to you. Please remember that any information disclosed in these areas is public. You should exercise caution when disclosing Personal Information in these areas, as this information is made available to other users. Do not disclose information in these public forums that might be considered confidential or proprietary or that you do not wish to be publicly available or that you are prohibited from disclosing.
This includes technical and usage information such as:
NPI does not identify an individual unless combined with PI or PHI.
We collect information in the following ways:
When you create an account, create or update a Loved Ones profile, enter notes or care data, upload documents or files, complete forms, surveys, or questionnaires, communicate with support, and participate in community features.
Through cookies, web server logs, analytics tools, device identifiers, session tracking, and performance monitoring tools.
Such as family caregivers, professional caregivers, health care providers, payment processors, and integrations or connected apps (with your authorization).
You agree you will not provide us with information about any individual unless you are legally authorized to do so. We do not share information provided by you that is personally identifiable with others unless we say so in this Privacy Statement, where we are otherwise required by law or contract to do so or where you give us permission.
MyTabiCare uses PI, PHI, and NPI to:
We may use PHI for:
We do not use PHI for marketing without explicit authorization.
We may use PI (but not PHI without authorization) to:
If you do not wish to receive offers related to additional products and services that may be of interest to you, you will have an opportunity to unsubscribe from future mailings or communications.
We use various data elements to detect:
We may disclose information in the following ways:
You may grant access to family members, caregivers, providers and other authorized parties. MyTabiCare is not responsible for actions taken by individuals to whom you voluntarily grant access.
We share PHI only with HIPAA-compliant vendors who:
All vendors handling PHI sign Business Associate Agreements (BAAs).
If MyTabiCare is involved in merger, acquisition, asset transfer, or bankruptcy, PHI will be transferred only as allowed by HIPAA and applicable law.
We may disclose PI or PHI when required to:
HIPAA limits what information may be shared in these situations.
MyTabiCare uses cookies and similar technologies to:
We honor browser "Do Not Track" signals where technically feasible. You may decline certain cookies, but portions of the Platform may not function properly.
MyTabiCare uses administrative, physical, and technical safeguards meeting or exceeding HIPAA requirements, including:
Despite these measures, no method of electronic transmission is 100% secure.
We retain PI and PHI only for as long as necessary to:
Users may request deletion of PI or PHI, subject to legal retention requirements.
Depending on your role and applicable law, you may have rights to:
We will respond to all valid requests within required timeframes.
We may send:
We do not use PHI for marketing without a signed HIPAA authorization. Users may opt out of marketing communications at any time.
You agree to:
Our Platform may contain links to third-party sites. We do not control, endorse, or guarantee their privacy practices. You are encouraged to review their policies separately.
MyTabiCare is operated in the United States and other countries. Data may be stored on servers in the U.S. or other territories and is subject to U.S. laws, including HIPAA. Those who choose to access this site from other locations access the Site on their own initiative and are responsible for compliance with local laws.
We may update this Privacy Policy periodically to reflect changes in our services and policies. When changes occur, we will revise the "Effective Date" at the top of this document. We encourage you to review this Privacy Policy periodically to be informed of how we are protecting your information.
If you have questions or wish to exercise your rights, contact us at:
MyTabiCare Privacy Office
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